Your privacy, by default

Your exact address is not public.

Sharing happens only with people you choose, for the help you have chosen to ask for.

Relayd structures trust that already exists.

Relayd Parcel Hub screen showing a delivery in progress
9:41

A quieter way to coordinate

Privacy should make helping feel easier.

Relayd keeps useful detail inside the request where it belongs, without turning your home into a public profile.

Address

Exact addresses stay private

Your exact address is not displayed on a public profile. Delivery details are shared only within a specific accepted request, after explicit consent.

People

You choose who to ask

Relayd is for verified residents, not verified identities. You decide which neighbours or private circles are right for this favour.

Updates

Status stays visible

Both sides can see what has happened and what needs to happen next, from the request through the handover.

Built around a simple act of mutual choice.

Trust cannot be manufactured by an app. Relayd gives an existing favour a clearer shape.

Verification is about residency

Residents verify their address before joining a private building or street community.

Sharing is specific

Details needed to help with a parcel are shared with the person you choose.

Completion is shared

A visible status history lets the requester and helper confirm the exchange together.

If something needs attention

Everyday questions go to Support. Safety concerns stay confidential.

Support

Ordinary help stays ordinary

Use Support for questions about using Relayd or coordinating a handover.

Safety

Community Safety is confidential

Concerns can be reported in the app and reviewed privately through a separate Community Safety workflow.

Join a verified local community, with clear choices about what you share.